Privacy Policy for The Grange Country House Venue
At The Grange Country House Venue, located in Northwood, we are committed to protecting the privacy and personal information of our website visitors, customers, and users. This privacy policy outlines how we collect, use, and safeguard your personal information. By accessing our website and using our services, you acknowledge and agree to the practices described in this policy.
1. Information we collect:
1.1 Personal Information:
We may collect personal information such as your name, email address, phone number, and postal address when you voluntarily provide it to us, for example, when you fill out a contact form or make a booking inquiry. We use this information to fulfill your requests, provide customer support, and keep you informed about our services.
1.2 Non-Personal Information:
We also collect non-personal information such as your IP address, browser type, and device information, which is collected automatically through cookies and similar technologies. We use this information to understand how visitors use our website, improve our services, and customize your user experience.
2. Use of collected information:
2.1 Providing Services:
We may use your personal information to respond to your inquiries, process bookings, and communicate with you regarding our services. This may include sending you emails or contacting you by phone or postal mail.
2.2 Marketing Communications:
With your consent, we may use your personal information to send you promotional emails or newsletters about our services, special offers, or upcoming events. You can opt-out of receiving these communications at any time by following the unsubscribe instructions provided in the email or by contacting us directly.
2.3 Analytics and Improvements:
We may use non-personal information to analyze trends, track website usage, and gather demographic information. This helps us to improve our website and tailor our services to better suit our visitors' needs.
3. Information sharing:
We understand the importance of your personal information and will not sell, trade, rent, or disclose your personal information to third parties without your consent. However, we may share your information in the following circumstances:
3.1 Service Providers:
We may engage third-party service providers to assist us in operating our website or providing services to you. These service providers will only have access to the personal information necessary to perform their functions and are bound by contractual obligations to protect the confidentiality and security of this information.
3.2 Legal Compliance:
We may disclose personal information if required to do so by law or if we believe that such action is necessary to comply with legal obligations, protect our rights or property, or ensure the safety of our users.
4. Data Security:
We take reasonable measures to protect the security and confidentiality of your personal information. However, please note that no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Your rights:
You have certain rights regarding your personal information, including the right to access, correct, or delete your information. If you would like to exercise any of these rights or have any questions or concerns about our privacy practices, please contact us using the information provided below.
6. Changes to the Privacy Policy:
We reserve the right to update or modify this privacy policy at any time without prior notice. Any changes to this policy will be effective immediately upon posting on our website. We encourage you to review this policy periodically for any updates.
7. Contact Us:
If you have any questions, comments, or concerns about our privacy policy or our data practices, please contact us at:
The Grange Country House
Rickmansworth Road
Northwood, HA6 2RB
Email: info@thegrangenorthwood.co.uk
Phone: 01923606760